When ordering bulk product we ask you to arrange IBC’s and read this instruction so that filling can go as smoothly as possible.
The following applies when filling:
Follow the safety rules in accordance with the enclosed information “IBC Filling Safety Rules” (see below)
It is very important that these rules are followed, otherwise we cannot refill your IBCs.
Both the product and delivery labels must be on the IBCs before filling. You can find the product label here and the delivery label here as print files.
Be easily accessible and contactable when waiting for IBC refills
- It makes it easier for the driver if you as a recipient are available by phone during the filling work.
- You will also be contacted by phone / SMS a few days before delivery. The driver also calls when the truck is on the road. If you are not available, you may incur additional costs for new delivery.
The road leading to the filling site must be able to be driven by truck and trailer.
There must be snow cleared on the way up to the filling site. The same is true for the filling site itself.
Safety rules for filling IBC’s
For safety reasons, the following requirements apply to the IBC tanks. Containers that do not meet safety requirements will not be refillable. If the product is to be returned due to an insufficient number of IBC’s , you will be charged for the extra costs incurred.
It is incumbent on you as the customer that the set requirements according to the safety rules are complied with. The driver has the right to refuse to fill IBC tanks if the requirements are not met.
- Children, dogs or unauthorized persons must not be present when refilling
The person (s) to assist with refilling are protective equipment such as goggles and protective gloves and suitable overalls.
- The pallet tanks must be in reasonable condition
• Containers must not have holes, cracks or otherwise be damaged.
• They must not be deformed by blows or other external force. Sunken containers are also considered deformed.
• The plastic in the container must not be brittle due to long-term exposure to sunlight.
• Heavy dark colored plastic indicates long exposure to sunlight.
• A IBC tank must be capable of being held to a proper impact with a hammer or other hard object.
- The container must be empty
• Containers must be completely emptied, product residues may not exceed 4 liters.
• There must be no other residues or contaminants in the container.
- There must be appropriate labels on the pallet tank
• It is the the receivers duty to affix the correct label.
- The tap hose must not be attached to the container during refilling
- The IBC must be placed securely and easily accessible
• Each pallet tank must stand outdoors and on a level surface.
• Do not refill indoors or on trailers.
• In winter, the filling site must be free of ice and it must be cleared around the containers.
• The container must be reachable by a 6m hose from the vehicle.
- Clean inside and out and no ice or snow on top
Containers must be clean both inside and outside and must not be covered with snow, ice or other objects.
- The pallet tanks must be turned in the right direction
The pallet tanks must stand side by side with the tap and the label facing outwards so that the driver can see that the right product is being filled in the right container at the right customer and that the tap is not leaking.
In order to avoid any dispute about the condition of the unloading point at delivery, this will be photographed by the driver. All documentation is for internal use only and will be performed at each filling event.